Terms of service.

Last update: April 2, 2025

This Subscription Agreement (the "Agreement") governs Customer’s acquisition and use of Services offered by Sleek Flow Labs (“Service Provider”).

Execution of the order form (i.e. fulfilling payment) is acknowledging acceptance of this Agreement.

If the individual accepting this Agreement is accepting on behalf of a company or other legal entity, such individual represents that they have the authority to bind such entity and its Affiliates to this Agreement, and the term “Customer” shall refer to such entity and its Affiliates. If the individual accepting this Agreement does not have such authority or does not agree with the terms and conditions of this Agreement, such individual must not accept this Agreement and may not use the Services.

This Agreement is effective as of the date Customer accepts this Agreement (i.e. upon payment).

1. Services and Fees.

Service Provider agrees to perform services for the Customer as outlined in the applicable quotation provided by Sleek Flow Labs and agreed to in writing by the Customer. The quotation shall specify the services, subscription cadence, one-time fees (if applicable), and duration of the engagement.

2. Confidentiality.

A. Definition. “Confidential Information” includes non-public information related to the business of either party, including but not limited to data, technology, customer information, strategies, and trade secrets. Sleek Flow Labs agrees to protect the Customer’s data as confidential and expects the same protection in return for proprietary aspects of its platform. Confidential Information does not include information already known, publicly available, or rightfully obtained by a third party.

B. Use and Disclosure. Each party agrees not to disclose or use the other’s Confidential Information except as necessary to perform its obligations under this Agreement. Customer agrees not to share or demonstrate the Sleek Flow Labs platform to competing service providers without written permission.

C. Feedback. The Customer acknowledges that suggestions or feedback provided may be used by Sleek Flow Labs to improve its platform, without obligation to the Customer.

3. Ownership.

All intellectual property developed or delivered by Sleek Flow Labs remains its sole property unless otherwise stated in the quotation. Customer will retain ownership of its data, and Sleek Flow Labs grants the Customer a non-exclusive, limited license to use the platform as described in the quotation.

4. Term and Termination.

The term of this Agreement and renewal duration shall be outlined in the applicable quotation. This Agreement may be terminated by either party with 30 days’ written notice, provided the committed contract duration has been fulfilled. Early termination is not permitted during the committed term.

5. Governing Law.

This Agreement will be governed by the laws of the State of Colorado, without regard to conflict of law principles.

6. Limitation of Liability.

Except in cases of willful misconduct, confidentiality violations, or indemnity obligations, liability under this Agreement shall be limited to the fees paid by Customer to Sleek Flow Labs in the six (6) months preceding the event giving rise to the claim.

7. Indemnification.

Each party shall indemnify, defend, and hold the other harmless from any losses, claims, or damages arising from the indemnifying party’s actions, including negligence or misconduct, subject to the limitations in this Agreement.

8. Miscellaneous.

A. Entire Agreement. This Agreement represents the entire agreement between the parties and supersedes all prior understandings.
B. Assignment. Neither party may assign this Agreement without the other’s written consent.
C. Severability. If any provision is held invalid, the remainder shall remain in effect.
D. Non-Use of Name. Neither party may use the other’s trademarks or names without permission.
E. Notices. All notices must be in writing and delivered to the addresses below.

9. Acceptable Use and Restrictions

Customer agrees to use the Services solely for its internal business purposes in accordance with this Agreement. Customer shall not, and shall not permit any third party to: (a) access the Services except as expressly authorized; (b) share logins between multiple Users; (c) reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying ideas or algorithms of the Services; (d) interfere with or disrupt the integrity or performance of the Services; (e) use the Services to transmit unlawful, infringing, or harmful data; or (f) use the Services to build a competitive product or service or copy any features, functions, or graphics of the Services.

10. Third-Party Integrations

The Services may interoperate with third-party software, platforms, or services ("Third-Party Services"). Sleek Flow Labs makes no warranties regarding such Third-Party Services. Customer acknowledges that integration with Third-Party Services is at its own discretion and risk, and that the terms of use for such services shall govern Customer’s use thereof. Sleek Flow Labs is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by such Third-Party Services.

11. Aggregated and Anonymized Data

Sleek Flow Labs may collect and use aggregated, anonymized data derived from the use of the Services for its internal analytics purposes, including improvements to the Services. Such data will not identify Customer or its Users individually.